Are you looking for a job that will give you opportunity to grow within the transport sector while learning the business
- Reception/Customer Services
- Opportunity to grow and be promoted within
- Close knit team that treat you as one of the family
- Penrose Location
Our client is a transport business looking for their new Receptionist and Customer Care person. Located as first point of contact for all site visitors and phones you have the opportunity to create a great impression on everyone you interact with. We are looking for a proactive, friendly and resilient person who can see their career starting here, with the opportunity moving forward longer term in the business. With past Receptionist and Customer Care people moving into Sales, Support, Accounts, Dispatch and Management – there is a past precedent of promotion within.
Your key responsibilities will include:
- Answering inbound calls
- Meeting and greeting all site visitors and general reception duties
- Logging transport job requests
- Updating database information
- Clearing inbox and managing email
- Registering new customers in portal
- GPS analysis and assisting transport team
- Couriers and mail
- Stationery and general office support
- Maintenance of kitchen and reception area
- Liaising with cleaners with special requests or requirements
- Weekly reporting
What will make you successful?
- Having 1 year in an office previously
- Working with customers and building relationships
- Excellent attention to detail and ability to juggle priorities
- Great communication with both internal and external parties
- Resilience and proactivity
- Warm and friendly disposition
- The drive to progress in your career in a support capacity
What makes this job so good?
As cliché as it sounds the people – they really are like a big family where they support each other and welcome you.
There is a strong promote within culture. A number of people within the business have been promoted or moved into other departments to keep their career moving in the direction that creates win win partnerships for everyone.
If this sounds like a position that interests your please submit your resume by clicking the apply now button. We would love to see a short 1 minute video introducing yourself.