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Transport Dispatcher/Service Delivery

Are you someone that can think on your feet, along with love the coordination of making a transport day sheet run smoothly?

  • Penrose
  • Monday to Friday working hours
  • Great team with future opportunities

This is a opportunity for the proactive to manage the internal relationships and promote communication between the transport team and the Key Accounts team.

Our client is looking to add a member to the Service Delivery team for the transport and dispatch team.  You will be a strong relationships expert working closely with the Transport Drivers, the Key Account Managers and the Customer Services team.  This role really is a pivotal position to ensure the day to day services run smoothly.

You will be responsible for:

  • Liaising with the Dispatchers and Drivers 
  • Communicating with the drivers for any changes or updates
  • Ensuring throughout the run that all jobs are completed
  • Following up on any jobs that weren’t completed and finding out a cause of action
  • Communicating proactively to the Key Account Managers and Customer Services team for any non completed jobs and root cause
  • Processing job runs and the associated administration
  • Updating the system with any notes or key data for drivers
  • Processing contract data into the system and updating the database
  • Issuing new contracts and supporting the Sales team

To be successful

  • You will have a good geographical knowledge around NZ especially Auckland
  • Have an excellent ability to build rapport with a range of people throughout both internally and externally
  • Have attention to detail
  • The ability to be proactive with any non conformances and communicate to associated parties prior to issue being raised
  • Work on a proactive basis instead of reactive

Why is this a good opportunity?

  • Set hours Monday to Friday
  • The ability to grow within the business and move into other areas longer term
  • A great team
  • Morning teas and any reason to have a foodie shout
  • Easy parking
  • Move away from a dispatch only role and into a conjoint position that brings dispatch, service delivery and sales all together

If this sounds like an opportunity for you, please send your CV to Linda@LDRecruit.co.nz or click the apply now button below